According to the report, Gartner's enterprise networking analysts chose these companies because they demonstrate that small, creative companies can still deliver more than just innovation—they can help their customers redefine business practices to improve service and lower costs.

“We believe this recognition by Gartner emphasizes the growing excitement around the benefits and strategic advantage of TuVox enterprise software for speech applications,” said Larry Miller, president and CEO, TuVox. “We've raised the bar in what it means to deliver a superior caller experience with speech applications and are helping companies deploy them 50-75% faster than custom speech applications. Our customers are realizing that speech automation is more than a means to reduce costs — it's a way to establish competitive advantage.”

In the past, sophisticated speech applications have required custom-coding, millions of dollars, months – or years – to deploy and were difficult to update as business needs evolved. TuVox enterprise software offers industry-changing flexibility, configurability, quick time-to-market, user acceptance and low total ownership cost. This approach combines built-in VUI component services, pre-built applications and complete lifecycle management tools. Built completely on open standards, customers can deploy TuVox applications on any VXML or SALT platform with any speech recognition engine they prefer, using either TuVox OnDemand (hosted) or in-house (licensed) models.

About Gartner's Cool Vendors Selection Process
Gartner's listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months.

About TuVox
TuVox is the leading provider of enterprise software for speech applications. TuVox award-winning software creates a superior caller experience through sophisticated speech applications that are fast to develop and easy to deploy and maintain. Built completely on open standards, TuVox's patent-pending enterprise software can automate virtually any type of call — including natural language call routing, self-service transactions, information requests and product support. TuVox has pioneered industry-leading SmartGen™ technology that allows enterprises to quickly create highly sophisticated and conversational speech applications from their existing content, data and business processes. TuVox's mission is to create high quality voice applications that deliver a superior and differentiated caller experience, and to make voice automation so cost-effective that any enterprise can deploy it.

TuVox customers include companies such as Activision, CBCA, Columbia House, Definity Health, MCI, Netflix, Oriental Trading Company, Roxio, TiVo, and the United States Postal Service.

For a demonstration or more information, visit www.tuvox.com or call 1-866-257-1830 to speak with our website. TuVox is a trademark of TuVox Incorporated. All other company or product names mentioned may be trademarks or registered trademarks of the respective companies with which they are associated.

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